Shipping policy
At Kniveso, a smooth delivery experience matters as much as the product itself, so our shipping terms are kept clear and simple. We offer free shipping on all orders within the United States.
Where We Ship
This shipping policy applies to orders delivered within the United States.
Delivery Times
- Order cutoff: 3:00 PM CST. Orders placed after this time begin processing the following business day, which may add a day to the estimate.
- Handling time: 1–2 business days (Monday–Friday). Once processed, your order is handed to one of our trusted carriers.
- Transit time: 5–7 business days (Monday–Friday).
- Estimated total delivery: 6–9 business days.
Carriers
We ship within the United States using reliable carriers including USPS, UPS, and FedEx.
Shipping Costs
- Free shipping: Every order within the United States ships free, with no minimum order value required.
- Paid shipping: If we add destinations outside our free-shipping zone in the future, any applicable charges will be shown at checkout.
Delivery Problems
If anything goes wrong with your delivery — a delay, a lost package, or otherwise — contact our support team right away. We'll work with you to make sure your order arrives safely.
Tracking Your Order
Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package's journey on our Order Tracking Page.
Still Have Questions?
Visit our FAQs page or contact our customer service team.
Contact Information
Store Name: Kniveso
Email: Support@Kniveso.com
Phone: +1 (225) 453-8905
Address: 1448 Florida Street, Baton Rouge Louisiana 70802, United States
Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM (CST)
Response Time: We aim to reply within 1–2 business days.